Privacy Policy

Effective Date: July 3, 2026

Sea Oceanic Communications Ltd (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.


1. Who We Are

Sea Oceanic Communications Ltd is a Kenyan ICT and telecommunications company providing professional solutions in:

  • Structured Cabling Systems
  • Enterprise Networking
  • Wireless LAN Solutions
  • WAN Solutions
  • CCTV & Access Control Systems
  • Network Security
  • Voice over IP (VoIP)
  • IP Telephony
  • Unified Communications
  • ICT Maintenance & Support

Our goal is to provide secure, reliable, and professional technology solutions while respecting the privacy of every client and website visitor.


2. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

You may voluntarily provide:

  • Full Name
  • Company Name
  • Email Address
  • Phone Number
  • Business Address
  • Project Details
  • Files or documents submitted through contact forms

Technical Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Time and Date of Visit
  • Referring Website
  • Website Usage Statistics

This information helps us improve website performance and user experience.


3. How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Prepare quotations
  • Schedule consultations and site surveys
  • Deliver requested services
  • Provide technical support
  • Improve our website and customer experience
  • Communicate important service updates
  • Send marketing communications where you have consented
  • Comply with legal and regulatory obligations

We only use your information for legitimate business purposes.


4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Analyze website traffic
  • Improve website performance
  • Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function correctly.


5. Sharing Your Information

Sea Oceanic Communications Ltd does not sell, rent, or trade your personal information.

We may share information only when necessary with:

  • Trusted technology partners
  • Payment service providers (where applicable)
  • Website hosting providers
  • Government authorities where required by law
  • Professional advisers such as auditors or legal consultants

All third parties are expected to protect your information and use it only for authorized purposes.


6. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

These measures include:

  • Secure website hosting
  • Password-protected systems
  • Access controls
  • Regular software updates
  • Firewall and network security measures

Although we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.


7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Maintain business records
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.


8. Your Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal data where appropriate
  • Object to certain types of data processing
  • Withdraw consent for marketing communications
  • Request a copy of the information we hold about you

To exercise these rights, please contact us using the details below.


9. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.


10. Children’s Privacy

Our website and services are intended for businesses and individuals aged 18 years and above.

We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been submitted without appropriate authorization, we will take reasonable steps to remove it.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be published on this page together with the revised effective date.

We encourage you to review this page periodically.


12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Sea Oceanic Communications Ltd

Email

info@seaoceanic.co.ke